Gas Safe registered
Gas work is carried out by suitably qualified Gas Safe registered engineers, helping you maintain safe and compliant rental properties.
Heat Plus care plans for landlords
LPG gas safety compliance and reliable heating support for rental properties
Annual gas safety certification, boiler servicing and priority booking, with qualifying breakdown protection available under Landlord Protect - all managed by one established local contractor.
Managing a rental property is about trust. Here’s why local landlords choose PHP Services.
Worcester Bosch Accredited Installers
Recognised for quality workmanship and installation standards.
Which? Trusted Traders
Endorsed by Which? Trusted Traders and Hertfordshire Trading Standards.
★★★★★
Over 195 customer reviews
Rated 4.9 on Google and 4.8 on Trustpilot.
Heat Plus care plans for landlords
Annual LPG boiler servicing, gas safety certification and a choice of planned maintenance or qualifying breakdown cover.
Keeping a rental property safe and compliant takes ongoing attention.
Complete gas safety checks on time, keep certificates up to date, and address heating problems promptly. Coordinating contractors, appointments, and records can quickly become a job in itself.
Our landlord Heat Plus plans bring annual gas safety certification, boiler servicing, reminders and priority booking together with one established local contractor. Protect and Complete can also provide qualifying breakdown support for the boiler and heating system.
Keeping a rental property safe and compliant takes ongoing attention.
Complete LPG gas safety checks on time, keep certificates up to date, and address heating problems promptly. Coordinating contractors, appointments, and records can quickly become a job in itself.
Our landlord Heat Plus plans bring annual gas safety certification, boiler servicing, reminders and priority booking together with one established local contractor. Protect and Complete can also provide qualifying breakdown support for the boiler and heating system.
A simpler way to manage your property’s heating maintenance and gas safety requirements.
- Annual boiler servicing and Landlord Gas Safety Record
- Service and certification reminders
- Priority booking when your property needs support
- Optional qualifying breakdown cover with Landlord Protect
Home maintenance is about trust. Here’s why so many local landlords choose PHP Services.
Gas Safe Registered
Our engineers are Gas Safe Registered, so all work is carried out safely and compliantly.
Worcester Bosch Accredited Installers
Recognised for quality workmanship and installation standards.
Which? Trusted Traders
Endorsed by Which? Trusted Traders and Hertfordshire Trading Standards.
Trustpilot Reviews
Rated 4.8 out of 5 on Trustpilot, based on over 50 genuine customer reviews.
When something goes wrong, it’s never at a convenient time
With a PHP Services Care Plan, your rental property’s boiler, heating, and plumbing are professionally maintained all year round by qualified local engineers — giving you priority support, predictable monthly costs, and one less thing to manage.
A structured way to manage compliance year-round
A PHP Services Heat Plus plan helps spread the cost of looking after your rental property’s gas boiler and heating system across the year.
Every landlord plan includes:
- Annual gas safety inspection, certification and boiler service
- Annual heating-system health check
- Service reminders and ongoing plan management
- Priority booking with PHP Services
- A continuing service and system-condition record
Choose Landlord Maintain for planned maintenance and compliance support, or Landlord Protect to add qualifying breakdown diagnosis, labour and defined heating-system parts cover. Plumbing Labour Cover is available as an optional add-on.
When something goes wrong, it’s never at a convenient time
With a PHP Services Care Plan, your rental property’s LPG boiler and heating are professionally maintained all year round by LPG-qualified local engineers — giving you priority support, predictable monthly costs, and one less thing to manage.
A structured way to manage compliance year-round
A PHP Services Heat Plus plan helps spread the cost of looking after your rental property’s gas boiler and heating system across the year.
Every landlord plan includes:
- Annual LPG gas safety inspection, certification and boiler service
- Annual heating-system health check
- Service reminders and ongoing plan management
- Priority booking with PHP Services
- A continuing service and system-condition record
Choose Landlord LPG Maintain for planned maintenance and compliance support, or Landlord LPG Protect to add qualifying breakdown diagnosis, labour and defined heating-system parts cover.
Plumbing Labour Cover is available as an optional add-on.
How Heat Plus supports landlords
Annual LPG gas safety certification (CP12)
Annual gas safety inspection and certification for your rental property.
Annual LPG boiler service and system health check
Annual boiler servicing and a heating system health check to support safe operation and identify developing problems.
Service reminders and ongoing management
We help keep annual gas safety certification and boiler-servicing dates on track.
Priority booking
Heat Plus landlords receive priority booking with PHP Services.
Clear service records
A continuing record of servicing, certification and the heating system’s condition.
Choose your level of protection
Protect includes qualifying breakdown diagnosis and repair labour.
Are responsible for annual Landlord Gas Safety certification and boiler maintenance at one or more rental properties
Want annual servicing, certification (CP12) and reminders managed by one contractor
Prefer planned monthly costs for core maintenance
Want the option to add qualifying breakdown protection
Designed to simplify LPG landlord gas safety compliance and boiler maintenance
Landlord Heat Plus may suit you if you:
Are responsible for annual Landlord LPG Safety certification and boiler maintenance at one or more rental properties
Want annual servicing, certification (CP12) and reminders managed by one contractor
Prefer planned monthly costs for core maintenance
Want the option to add qualifying breakdown protection
How to join Landlord Heat Plus
Submitting an enquiry does not automatically activate Heat Plus membership or breakdown cover.
Step 1
Submit your enquiry
Tell us about the rental property, heating system and preferred plan,
if known.
Step 2
We review your requirements
We review the details, discuss Landlord Maintain and Landlord Protect
and confirm the appropriate next step.
Step 3
Initial LPG service and assessment
We carry out the required LPG gas boiler service, Landlord Gas Safety
inspection and Heat Plus eligibility assessment. We’ll explain any
work needed before applicable breakdown cover can begin.
Step 4
Your membership is confirmed
Once the system is accepted and payment arrangements are complete, we
confirm the membership and any applicable Landlord Protect
breakdown-cover start date in writing.
Straightforward support from one local team
PHP Services has been looking after heating and plumbing systems across St Albans and the surrounding areas since 2008.
Our landlord LPG Heat Plus plans combine scheduled boiler maintenance, gas safety certification, reminders and clear service records. Landlord Protect also adds qualifying breakdown diagnosis, labour and defined heating-system parts cover.
Local LPG qualified Gas Safe registered engineers
Clear, practical advice
Defined plan benefits and exclusions
Priority booking for Heat Plus members
One contractor for servicing, certification and repairs
Choose the right Landlord Heat Plus plan for your property
Both plans include annual LPG boiler servicing, a heating-system health check and LPG Landlord Gas Safety certification. Choose Maintain for planned maintenance, or Protect to add qualifying breakdown diagnosis, labour and defined parts cover.
Optional Landlord Heat Plus add-ons
Add supplementary servicing, compliance or plumbing-labour benefits to an active qualifying plan.
- Additional LPG gas-appliance inspection (+£3.60/month per appliance) Adds one additional eligible LPG gas appliance to the annual Landlord Gas Safety inspection.
- Annual Unvented Cylinder Service (+£4.50/month) Annual servicing and inspection of one eligible unvented hot-water cylinder.
- Plumbing Labour Cover (+£6.99/month) Covers qualifying labour for eligible internal plumbing repairs. Replacement plumbing parts and materials remain chargeable.
- PAT Testing – up to 10 items (+£4.50/month) Annual testing of up to 10 accessible portable electrical appliances.
- Legionella Risk Assessment (+£6.50/month) An annual Legionella risk assessment for one eligible rental property.
Add-ons can be requested with your Heat Plus enquiry or added later, subject to eligibility.
Add-ons are supplementary to an active qualifying Landlord Maintain or Landlord Protect plan and are not available as standalone monthly subscriptions. All prices include VAT.
The annual Landlord LPG Gas Safety inspection and certificate includes up to two eligible gas appliances, one of which must be the boiler. Each additional eligible gas appliance can be added for £3.60 per month including VAT.
Unvented Cylinder Service, PAT Testing and Legionella Risk Assessment are annual servicing, testing or assessment benefits. They do not include breakdown repairs, replacement parts or remedial work.
Plumbing Labour Cover covers qualifying repair labour only. Replacement plumbing parts and materials remain chargeable.
All plans, benefits and add-ons are subject to eligibility, assessment, plan limits, exclusions and the applicable Heat Plus Plan and Add-On Terms & Conditions . Heat Plus is provided as a maintenance service and is not an insurance product.
What our customers say
We’re trusted by landlords and property owners across St Albans and the surrounding areas for reliable, compliant plumbing and heating services.
★ ★ ★ ★ ★
I honestly cannot recommend this company highly enough. They came to my rescue in a genuine emergency and managed to install a new boiler at incredibly short notice just before Christmas. From the very first contact with Matt, to meeting with Jared and a special mention to apprentice Oscar, they were professional, prompt, and genuinely caring. This makes all the difference when you’re stressed and facing the prospect of Christmas without heating or hot water. The team arrived when they said they would, explained everything clearly, worked efficiently, and treated my home with respect. Nothing felt rushed despite the urgency, and I felt completely looked after throughout the whole process. Outstanding service from start to finish. Reliable, trustworthy, and compassionate — exactly what you want in an emergency. Thank you so much.
Karen Harding
02-01-2026
★ ★ ★ ★ ★
I LOVE, LOVE, LOVE PHP! I've used them for over 8 years and they've done a brilliant job every single time I've used them. They're very professional, trustworthy, are great at communication and are my go to plumbers whenever I have a problem, they've never let me down. Thanks to Adrian this time! Keep up the great work, I wish you did electrics too! x
Candy Queen
01-12-2025
★ ★ ★ ★ ★
I had an excellent experience with PHP Services, and I especially want to thank Matt for his outstanding work. From my very first phone call to the company, everything was handled quickly and professionally. Within just two hours, Matt arrived at my home, diagnosed the issue with my heating system, and replaced the faulty part on the spot. I was really worried since our heating broke down in December and we have two young kids at home. But thanks to Matt’s prompt response and expertise, everything was back up and running in no time. The speed, efficiency, and friendliness were truly impressive. I couldn’t be more grateful to Matt and the entire team at PHP Services. Highly recommended!
Martin Richard
05-12-2025
Frequently asked questions
What is included in Landlord LPG Maintain?
Landlord LPG Maintain provides planned annual maintenance and compliance support for an eligible domestic LPG heating installation.
It includes an annual LPG boiler service, heating-system health check, Landlord Gas Safety inspection and record, testing of accessible smoke and carbon monoxide alarms, service and certification reminders, priority booking and a continuing service history.
Maintain does not include breakdown diagnosis, repair labour or replacement parts. These remain chargeable at the applicable Heat Plus Member Rate.
What additional cover does LPG Landlord Protect provide?
Landlord LPG Protect includes everything provided by Maintain, together with diagnosis, repair labour and defined replacement parts for qualifying boiler and heating-system breakdowns.
It also includes initial telephone or WhatsApp technical triage, basic heating-control and settings optimisation, ongoing inhibitor top-up where appropriate and a 10% Heat Plus Member Rate on eligible additional labour.
General plumbing repairs are not included. Optional Plumbing Labour Cover can be added for £6.99 per month including VAT.
When does membership and breakdown cover start?
Submitting an enquiry does not automatically activate your Heat Plus membership or breakdown cover.
Membership starts only after the required initial LPG boiler service and Heat Plus assessment have been completed, the property and LPG heating installation have been accepted, payment arrangements are in place and PHP Services has confirmed the start date in writing.
Landlord LPG Protect breakdown cover begins from the date specified in that written confirmation. Pre-existing faults and work identified before acceptance are not covered.
What does the initial LPG service and assessment include, and what does it cost?
The initial visit includes an LPG boiler service, water-quality test and Landlord Gas Safety inspection and record.
The combined LPG boiler service and Landlord Gas Safety Record costs £168 including VAT. When the Heat Plus eligibility assessment is completed during the same qualifying visit, there is no additional assessment charge.
If a separate or later Heat Plus assessment is required, it costs £80 including VAT, with no additional LPG premium. Repairs, system cleansing or remedial work identified during the visit will be discussed and quoted separately.
What happens if work is needed before my system can be accepted?
We will explain what has been identified and distinguish between recommended maintenance, work required for safe operation and work required before breakdown cover can begin.
Any necessary repairs, system cleansing or corrective treatment will be quoted separately. You can decide whether you would like PHP Services to complete the work.
Landlord LPG Protect breakdown cover will not begin until the applicable requirements have been completed and PHP Services has accepted the system. Depending on its condition, Maintain may still be available where breakdown cover cannot be offered.
What is included in the Landlord Gas Safety Record?
The annual Landlord Gas Safety inspection and record includes up to two eligible LPG appliances, one of which must be the boiler.
Existing accessible smoke and carbon monoxide alarms are also tested during the annual visit. Alarm replacement, remedial work and anything required to bring the property or installation into compliance remain chargeable.
Additional eligible LPG appliances can be added to the annual inspection for an additional monthly charge.
The landlord or managing agent remains responsible for providing access, acting on safety recommendations and meeting their wider legal obligations.
Are LPG tanks and fuel-supply equipment covered?
No. Heat Plus covers the eligible LPG boiler and heating system, but not the LPG storage or fuel-supply installation.
Excluded equipment includes LPG tanks, cylinders or bottles, cylinder banks, regulators, changeover equipment, valves, gauges, telemetry equipment and external or underground LPG supply pipework.
PHP Services will inspect relevant parts of the LPG supply and storage arrangement for visible safety or compliance concerns, but this does not provide repair or replacement cover.
If a reported heating breakdown is diagnosed as an excluded LPG supply problem, the reasonable initial diagnosis remains covered under Landlord LPG Protect. Any work required to correct the supply problem is chargeable.
Are replacement parts included?
Landlord LPG Maintain does not include breakdown repair labour or replacement parts.
Landlord LPG Protect includes the same defined replacement-parts entitlement as the equivalent Gas plan. There is no additional excess or parts contribution simply because the appliance uses LPG.
Cover remains subject to the initial assessment, component eligibility, plan limits, exclusions, parts availability and obsolescence. LPG storage and fuel-supply equipment, plumbing parts and other excluded components remain chargeable.
Is there a minimum contract term?
Yes. Landlord LPG Heat Plus plans have a minimum term of 12 months.
The monthly price spreads the cost of the plan’s annual maintenance, compliance and membership benefits across the year. The minimum term applies even where an annual service or other scheduled benefit is completed early in the membership period.
What if the LPG boiler is still under a manufacturer's guarantee?
If the LPG boiler remains protected by a qualifying manufacturer parts-and-labour guarantee, the property may be eligible for Landlord LPG System Protect.
This plan protects the eligible wider heating system without unnecessarily duplicating the manufacturer’s boiler cover. PHP Services remains the first point of contact and will provide reasonable initial technical triage and diagnosis. Where the fault falls within the boiler guarantee, we will liaise with or refer the repair to the manufacturer as appropriate.
When the manufacturer’s guarantee ends, an eligible and continuously maintained system can move to Landlord LPG Protect after acceptance by PHP Services.
Can I add services such as PAT testing or a Legionella Risk Assessment?
The following add-ons are available for eligible properties:
Additional LPG-appliance inspection: £3.60/month per appliance
Annual LPG Gas Fire Service: £4.00/month
Annual Unvented Cylinder Service: £5.00/month
Plumbing Labour Cover: £6.99/month
Annual PAT Testing for up to 10 accessible items: £4.50/month
Annual Legionella Risk Assessment: £6.50/month
All prices include VAT. Add-ons require an active qualifying Landlord LPG Maintain or Protect plan and are not available as standalone monthly subscriptions.
An appliance inspection adds an appliance to the Landlord Gas Safety inspection. It is not the same as a full annual appliance service.
Can my tenant contact PHP Services directly?
Yes. You can provide your tenant with our contact details so they can report a heating problem directly to PHP Services.
We will carry out initial triage and arrange an appropriate appointment where required. The landlord or authorised managing agent remains the planholder and will be contacted before any significant chargeable or non-covered work is undertaken.
The tenant must provide safe access at the agreed appointment time. Missed appointments or visits where access cannot be obtained may be chargeable.
Heat Plus provides priority booking during our normal working hours. It does not provide an out-of-hours emergency service.
How can I cancel my plan?
Contact PHP Services in writing if you wish to cancel your plan.
Cancellation is subject to the 12-month minimum term and the applicable Heat Plus Plan and Add-On Terms & Conditions. Any outstanding monthly payments, chargeable work or other sums due at the cancellation date will remain payable.
Cancelling a plan ends access to its servicing, compliance, breakdown and membership benefits from the confirmed cancellation date.
Take the uncertainty out of heating maintenance and LPG gas safety compliance
Set up a PHP Services Landlord Heat Plus plan and keep your annual LPG boiler service, Landlord Gas Safety Record and ongoing heating support with one established local contractor.
We have supported landlords and property owners across St Albans and the surrounding areas since 2008, providing reliable servicing, clear records and priority access when heating problems arise.
