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Heat Plus care plans for landlords

Oil safety compliance and reliable heating support for rental properties

Annual safety certification, boiler servicing and priority booking, with qualifying breakdown protection available under Landlord Protect - all managed by one established local contractor.

Managing a rental property is about trust. Here’s why local landlords choose PHP Services.

OFTEC registered business logo

OFTEC registered

Oil work is carried out by suitably qualified OFTEC registered engineers in accordance with applicable safety and technical standards.

Worcester Bosch logo

Worcester Bosch Accredited Installers

Recognised for quality workmanship and installation standards.

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Which? Trusted Traders

Endorsed by Which? Trusted Traders and Hertfordshire Trading Standards.

Over 195 customer reviews

Rated 4.9 on Google and 4.8 on Trustpilot.

Heat Plus care plans for landlords

Annual Oil boiler servicing, safety certification and a choice of planned maintenance or qualifying breakdown cover.

Keeping a rental property safe and compliant takes ongoing attention.

Complete gas safety checks on time, keep certificates up to date, and address heating problems promptly. Coordinating contractors, appointments, and records can quickly become a job in itself.

Our landlord Heat Plus plans bring annual gas safety certification, boiler servicing, reminders and priority booking together with one established local contractor. Protect and Complete can also provide qualifying breakdown support for the boiler and heating system.

Keeping a rental property safe and compliant takes ongoing attention.

Complete Oil safety checks on time, keep certificates up to date, and address heating problems promptly. Coordinating contractors, appointments, and records can quickly become a job in itself.

Our landlord Heat Plus plans bring annual safety certification, oil boiler servicing, reminders and priority booking together with one established local contractor. Protect and Complete can also provide qualifying breakdown support for the boiler and heating system.

A simpler way to manage your property’s oil heating maintenance and service records.

  • Annual oil boiler service, replacement nozzle and service record
  • Heating-system health check and service reminders
  • Priority booking when your property needs support
  • Optional qualifying breakdown cover with Landlord Oil Protect

Managing a rental property is about trust. Here’s why local landlords choose PHP Services.

OFTEC registered business logo

OFTEC registered

Oil work is carried out by suitably qualified OFTEC registered engineers in accordance with applicable safety and technical standards.

Worcester Bosch logo

Worcester Bosch Accredited Installers

Recognised for quality workmanship and installation standards.

Which? Trusted Traders logo

Which? Trusted Traders

Endorsed by Which? Trusted Traders and Hertfordshire Trading Standards.

Over 195 customer reviews

Rated 4.9 on Google and 4.8 on Trustpilot.

When something goes wrong, it’s never at a convenient time

With a PHP Services Care Plan, your rental property’s boiler, heating, and plumbing are professionally maintained all year round by qualified local engineers — giving you priority support, predictable monthly costs, and one less thing to manage.

A structured way to manage compliance year-round

A PHP Services Heat Plus plan helps spread the cost of looking after your rental property’s gas boiler and heating system across the year.

Every landlord plan includes:

  • Annual gas safety inspection, certification and boiler service
  • Annual heating-system health check
  • Service reminders and ongoing plan management
  • Priority booking with PHP Services
  • A continuing service and system-condition record

Choose Landlord Maintain for planned maintenance and compliance support, or Landlord Protect to add qualifying breakdown diagnosis, labour and defined heating-system parts cover. Plumbing Labour Cover is available as an optional add-on.

When something goes wrong, it’s never at a convenient time

With a PHP Services Care Plan, your rental property’s Oil boiler and heating are professionally maintained all year round by Oil-qualified local OFTEC registered engineers — giving you priority support, predictable monthly costs, and one less thing to manage.

A structured way to manage compliance year-round

A PHP Services Landlord Heat Plus plan helps spread the cost of looking after your rental property’s oil boiler and heating system across the year.

Every landlord plan includes:

  • Annual oil boiler service
  • Applicable oil-installation inspection and service documentation
  • Annual heating-system health check
  • Service reminders and ongoing plan management
  • Priority booking with PHP Services
  • A continuing service and system-condition record

Choose Landlord Oil Maintain for planned maintenance and compliance support, or Landlord Oil Protect to add qualifying breakdown diagnosis, labour and defined heating-system parts cover.

Plumbing Labour Cover is available as an optional add-on.

How Heat Plus supports landlords

Annual Oil safety certification (CD12)

Annual safety inspection and certification for your rental property.

Annual Oil boiler service and system health check

Annual boiler servicing and a heating system health check to support safe operation and identify developing problems.

Service reminders and ongoing management

We help keep annual safety certification and boiler-servicing dates on track.

Priority booking

Heat Plus landlords receive priority booking with PHP Services.

Clear service records

A continuing record of servicing, certification and the heating system’s condition.

Choose your level of protection

Protect includes qualifying breakdown diagnosis and repair labour.

  • Are responsible for annual Landlord Gas Safety certification and boiler maintenance at one or more rental properties

  • Want annual servicing, certification (CP12) and reminders managed by one contractor

  • Prefer planned monthly costs for core maintenance

  • Want the option to add qualifying breakdown protection

Designed to simplify Oil landlord safety compliance and boiler maintenance

Landlord Heat Plus may suit you if you:

  • Are responsible for annual Landlord Oil Safety certification and boiler maintenance at one or more rental properties

  • Want annual servicing, certification (CD12) and reminders managed by one contractor

  • Prefer planned monthly costs for core maintenance

  • Want the option to add qualifying breakdown protection

How to join Landlord Oil Heat Plus

Submitting an enquiry does not automatically activate Heat Plus membership or breakdown cover.

Step 1
Submit your enquiry
Tell us about the rental property, oil boiler, heating system and preferred plan, if known.
Step 2
We review your requirements
We review the details, discuss Landlord Oil Maintain and Landlord Oil Protect and confirm the appropriate next step.
Step 3
Initial oil service and assessment
We carry out the required oil boiler service, inspect the relevant oil storage and supply arrangements, complete the applicable documentation and assess the system’s Heat Plus eligibility. We’ll explain any work needed before applicable breakdown cover can begin.
Step 4
Your membership is confirmed
Once the system is accepted and payment arrangements are complete, we confirm the membership and any applicable Landlord Oil Protect breakdown-cover start date in writing.

Straightforward support from one local team

PHP Services has been looking after heating and plumbing systems across St Albans and the surrounding areas since 2008.

Our landlord Oil Heat Plus plans combine scheduled boiler maintenance, safety certification, reminders and clear service records. Landlord Protect also adds qualifying breakdown diagnosis, labour and defined heating-system parts cover.

  • Local Oil qualified OFTEC registered engineers

  • Clear, practical advice

  • Defined plan benefits and exclusions

  • Priority booking for Heat Plus members

  • One contractor for servicing, certification and repairs

Choose the right Landlord Heat Plus plan for your property

Both plans include annual Oil boiler servicing, a heating-system health check and Oil Landlord Safety certification. Choose Maintain for planned maintenance, or Protect to add qualifying breakdown diagnosis, labour and defined parts cover.

Landlord Heat Plus
Maintain

Annual maintenance and landlord compliance

Annual Oil boiler service

 

Annual heating-system health check

 
?

Annual Oil Landlord Safety Record (CD12)

 
?

Annual testing of accessible smoke and carbon-monoxide alarms

 
?

Compliance scheduling, service reminders and ongoing management

 

Priority booking with PHP Services

 
?

Continuing service, certification and system-condition record

 

Access to qualifying landlord add-ons

 

Boiler-replacement loyalty benefit

 
?

5% Member Rate on eligible additional labour

 
?
£19.99
/ month

Price includes VAT

Landlord Heat Plus
Protect

Includes everything in Maintain, plus:

Diagnosis, repair labour and defined parts for covered boiler breakdowns

 
?

Diagnosis, repair labour and defined parts for covered heating-system faults

 
?

Telephone and WhatsApp technical triage

 

Basic heating-control and settings optimisation

 

Ongoing anti-corrosion treatment

 
?

Additional £150 boiler-replacement contribution following a

qualifying BER

 
?

10% Member Rate on eligible additional labour

 
?

Plumbing Labour Cover available as an add-on

 
?
£42.99
/ month

Price includes VAT

Recommended

Optional Landlord Oil Heat Plus add-ons

Add supplementary servicing, property checks or plumbing-labour benefits to an active qualifying plan.

  • Annual Unvented Cylinder Service (+£5.50/month) Annual servicing and inspection of one eligible unvented hot-water cylinder.
  • Plumbing Labour Cover (+£6.99/month) Covers qualifying labour for eligible internal plumbing repairs. Replacement plumbing parts and materials remain chargeable.
  • PAT Testing – up to 10 items (+£4.50/month) Annual testing of up to 10 accessible portable electrical appliances.
  • Legionella Risk Assessment (+£9.00/month) An annual Legionella risk assessment and written report for one eligible rental property.

Add-ons can be requested with your Heat Plus enquiry or added later, subject to eligibility.

Add-ons are supplementary to an active qualifying Landlord Oil Maintain or Landlord Oil Protect plan and are not available as standalone monthly subscriptions. All prices include VAT.

What our customers say

We’re trusted by landlords and property owners across St Albans and the surrounding areas for reliable, compliant plumbing and heating services.

★ ★ ★ ★ ★

I honestly cannot recommend this company highly enough. They came to my rescue in a genuine emergency and managed to install a new boiler at incredibly short notice just before Christmas. From the very first contact with Matt, to meeting with Jared and a special mention to apprentice Oscar, they were professional, prompt, and genuinely caring. This makes all the difference when you’re stressed and facing the prospect of Christmas without heating or hot water. The team arrived when they said they would, explained everything clearly, worked efficiently, and treated my home with respect. Nothing felt rushed despite the urgency, and I felt completely looked after throughout the whole process. Outstanding service from start to finish. Reliable, trustworthy, and compassionate — exactly what you want in an emergency. Thank you so much.

Karen Harding
02-01-2026
★ ★ ★ ★ ★

I LOVE, LOVE, LOVE PHP! I've used them for over 8 years and they've done a brilliant job every single time I've used them. They're very professional, trustworthy, are great at communication and are my go to plumbers whenever I have a problem, they've never let me down. Thanks to Adrian this time! Keep up the great work, I wish you did electrics too! x

Candy Queen
01-12-2025
★ ★ ★ ★ ★

I had an excellent experience with PHP Services, and I especially want to thank Matt for his outstanding work. From my very first phone call to the company, everything was handled quickly and professionally. Within just two hours, Matt arrived at my home, diagnosed the issue with my heating system, and replaced the faulty part on the spot. I was really worried since our heating broke down in December and we have two young kids at home. But thanks to Matt’s prompt response and expertise, everything was back up and running in no time. The speed, efficiency, and friendliness were truly impressive. I couldn’t be more grateful to Matt and the entire team at PHP Services. Highly recommended!

Martin Richard
05-12-2025

Frequently asked questions

What is included in Landlord Oil Maintain?

Landlord Oil Maintain provides planned annual maintenance and property-management support for an eligible domestic oil heating installation.

It includes an annual oil boiler service, replacement oil nozzle, heating-system health check, water-quality test, applicable service documentation, testing of accessible smoke and carbon monoxide alarms, service reminders, priority booking and a continuing service history.

Maintain does not include breakdown diagnosis, repair labour or replacement parts. These remain chargeable at the applicable Heat Plus Member Rate.

What additional cover does Oil Landlord Protect provide?

Landlord Oil Protect includes everything provided by Maintain, together with diagnosis, repair labour and defined replacement parts for qualifying boiler and heating-system breakdowns.

It also includes initial telephone or WhatsApp technical triage, basic heating-control and settings optimisation, ongoing inhibitor top-up where appropriate and a 10% Heat Plus Member Rate on eligible additional labour.

Oil storage and fuel-supply equipment and general plumbing repairs are not included. Optional Plumbing Labour Cover can be added for £6.99 per month including VAT.

When does membership and breakdown cover start?

Submitting an enquiry does not automatically activate your Heat Plus membership or breakdown cover.

Membership starts only after the required initial oil boiler service and Heat Plus assessment have been completed, the property and oil heating installation have been accepted, payment arrangements are in place and PHP Services has confirmed the start date in writing.

Landlord Oil Protect breakdown cover begins from the date specified in that confirmation. Pre-existing faults and work identified before acceptance are not covered.

What does the initial Oil service and assessment include, and what does it cost?

The initial oil boiler service includes the applicable service checks, replacement oil nozzle, combustion testing and a water-quality test. We also assess the condition and eligibility of the boiler and wider heating system.

The initial oil boiler service costs £192 including VAT. When the Heat Plus eligibility assessment is completed during the same qualifying visit, there is no additional assessment charge.

If a separate or later Heat Plus assessment is required, it costs £80 including VAT. Repairs, system cleansing or remedial work identified during the visit will be discussed and quoted separately.

What happens if work is needed before my system can be accepted?

We will explain what has been identified and distinguish between recommended maintenance, work required for safe operation and work required before breakdown cover can begin.

Any necessary repairs, system cleansing or corrective treatment will be quoted separately. You can decide whether you would like PHP Services to complete the work.

Landlord Oil Protect breakdown cover will not begin until the applicable requirements have been completed and PHP Services has accepted the system. Depending on its condition, Maintain may still be available where breakdown cover cannot be offered.

What oil service and inspection records will I receive?

Following the annual oil boiler service, PHP Services will provide the applicable service record, including an OFTEC CD/11 service and commissioning report where appropriate.

The accessible oil storage tank, visible supply pipework and associated arrangements will also be checked for evident safety or condition concerns. We will record and explain any recommendations identified.

Unlike gas, there is no statutory landlord oil-safety certificate equivalent to a Landlord Gas Safety Record. The landlord or managing agent remains responsible for maintaining the installation, acting on safety recommendations and meeting their wider legal obligations.


Are oil tanks and fuel-supply equipment covered?

No. Heat Plus covers the eligible oil boiler and heating system, but not the oil storage or fuel-supply installation.

Excluded equipment includes oil tanks, tank valves, gauges, telemetry equipment, fill and vent arrangements, filters, fire valves, de-aerators, external or underground oil supply pipework, tank bases, bunds and associated storage infrastructure.

PHP Services will inspect accessible parts of the oil storage and supply arrangement for evident safety or condition concerns, but this inspection does not provide repair or replacement cover.

If a reported heating breakdown is diagnosed as an excluded oil-supply problem, the reasonable initial diagnosis remains covered under Landlord Oil Protect. Any work required to correct the oil-supply problem is chargeable.

Are replacement parts included?

Landlord Oil Maintain does not include breakdown repair labour or replacement parts.

Landlord Oil Protect includes defined replacement parts for qualifying boiler and heating-system breakdowns. Cover remains subject to the initial assessment, component eligibility, plan limits, exclusions, parts availability and obsolescence.

Oil storage and fuel-supply equipment, plumbing parts and other excluded components remain chargeable.

Is there a minimum contract term?

Yes. Landlord Oil Heat Plus plans have a minimum term of 12 months.

The monthly price spreads the cost of the plan’s annual maintenance, compliance and membership benefits across the year. The minimum term applies even where an annual service or other scheduled benefit is completed early in the membership period.

What if the Oil boiler is still under a manufacturer's guarantee?

If the oil boiler remains protected by a qualifying manufacturer parts-and-labour guarantee, the property may be eligible for Landlord Oil System Protect.

This plan protects the eligible wider heating system without unnecessarily duplicating the manufacturer’s boiler cover. PHP Services remains the first point of contact and will provide reasonable initial technical triage and diagnosis. Where the fault falls within the boiler guarantee, we will liaise with or refer the repair to the manufacturer as appropriate.

When the manufacturer’s guarantee ends, an eligible and continuously maintained system can move to Landlord Oil Protect after acceptance by PHP Services.

Can I add services such as PAT testing or a Legionella Risk Assessment?

The following add-ons are available for eligible properties:

Annual Unvented Cylinder Service: £5.50/month

Plumbing Labour Cover: £6.99/month

Annual PAT Testing for up to 10 accessible items: £4.50/month

Annual Legionella Risk Assessment: £7.00/month

All prices include VAT. Add-ons require an active qualifying Landlord LPG Maintain or Protect plan and are not available as standalone monthly subscriptions.

An appliance inspection adds an appliance to the Landlord Gas Safety inspection. It is not the same as a full annual appliance service.

Can my tenant contact PHP Services directly?

Yes. You can provide your tenant with our contact details so they can report a heating problem directly to PHP Services.

We will carry out initial triage and arrange an appropriate appointment where required. The landlord or authorised managing agent remains the planholder and will be contacted before any significant chargeable or non-covered work is undertaken.

The tenant must provide safe access at the agreed appointment time. Missed appointments or visits where access cannot be obtained may be chargeable.

Heat Plus provides priority booking during our normal working hours. It does not provide an out-of-hours emergency service.

How can I cancel my plan?

Contact PHP Services in writing if you wish to cancel your plan.

Cancellation is subject to the 12-month minimum term and the applicable Heat Plus Plan and Add-On Terms & Conditions. Any outstanding monthly payments, chargeable work or other sums due at the cancellation date will remain payable.

Cancelling a plan ends access to its servicing, compliance, breakdown and membership benefits from the confirmed cancellation date.

Take the uncertainty out of heating maintenance and Oil safety compliance

Set up a PHP Services Landlord Heat Plus plan and keep your annual Oil boiler service, Landlord Safety Record and ongoing heating support with one established local contractor.

We have supported landlords and property owners across St Albans and the surrounding areas since 2008, providing reliable servicing, clear records and priority access when heating problems arise.